Question 1

What exactly does the review analyze?

Accepted Answer

We analyze your resume through multiple lenses: recruiter first impression (what they see in 7.4 seconds), quantification density (are you using numbers?), action verb strength, bullet clarity, and overall structure. Each dimension is scored and explained with specific improvement suggestions.

Question 2

How is this different from other resume tools?

Accepted Answer

Most tools optimize for ATS keywords or generic rules. We focus on what actually matters: how a human recruiter evaluates your resume in seconds. Our methodology is grounded in eye-tracking research and recruiting best practices, not keyword stuffing.

Question 3

What file formats do you accept?

Accepted Answer

We accept PDF and Word documents (.doc, .docx). For best results, use a clean PDF exported from your word processor.

Question 4

Can I use this for any industry or role?

Accepted Answer

Yes. The principles of strong resume writing—quantified impact, clear structure, compelling bullets—apply universally. However, we're especially tuned for knowledge worker roles in tech, consulting, finance, and similar fields.

Question 5

What happens to my resume after I upload it?

Accepted Answer

Your resume is analyzed by our AI, then automatically deleted within 24 hours. We don't store resumes long-term, and we never share or sell your personal data.

Question 6

Is my data used to train AI models?

Accepted Answer

No. We use OpenAI's API for analysis, which means your data is not used to train their public models. Your resume is processed and forgotten.

Question 7

How is my data encrypted?

Accepted Answer

All data is encrypted in transit (TLS 1.3) and at rest on our database. Payment processing is handled by Stripe—we never see your credit card numbers.

Question 8

Can I delete my account and data?

Accepted Answer

Yes, at any time. Go to Settings and click 'Delete Account.' This permanently removes all your data from our systems.

Question 9

Is the first review really free?

Accepted Answer

Yes. Your first full review is completely free, no credit card required. We want you to see the value before you commit.

Question 10

What's the difference between Quick Check and Active Job Search?

Accepted Answer

Quick Check ($9) is best if you're just getting started—one review to diagnose what's not working. Active Job Search ($29) gives you 5 reviews so you can iterate across versions and tailor for different roles.

Question 11

Do credits expire?

Accepted Answer

No. Once you purchase credits, they're yours to use whenever you need them.

Question 12

Can I get a refund?

Accepted Answer

Yes. If you're not satisfied with your first review, email us within 24 hours for a full refund. No questions asked.

Question 13

Why did my PDF fail to upload?

Accepted Answer

Some PDFs use image-based text (scanned documents) that we can't parse. If your resume was created in Word or Google Docs, try exporting a fresh PDF. If issues persist, paste your resume text directly.

Question 14

How long does the analysis take?

Accepted Answer

Typically 30-60 seconds. The AI analysis runs in real-time, and you'll see results stream in as they're generated.

Question 15

Do you support mobile?

Accepted Answer

Yes. The workspace is fully responsive. However, for the best experience editing your resume based on feedback, we recommend using a desktop browser.

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